Immediate Assistance
Available 24/7 in Manhattan, NY
If a death has just occurred, please call us immediately. Our directors are available around the clock to bring your loved one into our care.
Urgent Help?
If your loved one has just passed, please call us immediately. We will arrange transportation and begin assisting you without delay.
What To Do Now
Three Steps to Take Right Now
1
Call Eastside Funeral Chapel
We will coordinate the transportation of your loved one from their current location (hospital, nursing home, or residence) to our facility.
2
Locate Vital Documents
If possible, gather the legal name, Social Security Number, and date of birth for the deceased to begin the necessary filings.
3
Schedule an Arrangement Meeting
We will set a time—either in person at 33 Madison Street or via a secure video call—to discuss the next steps and honors.
Essential Information for Handling Initial Death Notifications
This essential information allows our directors to coordinate with hospitals or local facilities and ensures all legal documentation, including the death certificate, is filed with absolute accuracy. Once submitted, a member of our team will contact you within minutes to guide you through the next steps.
Please provide your full legal name and your relationship to the deceased (e.g., spouse, child, executor). This helps us identify the legally responsible party for making arrangements.
Enter the individual’s full legal name exactly as it appears on their government-issued identification to ensure all legal filings and death certificates are accurate.
Please specify the name of the hospital, nursing facility, or the specific home address where your loved one is currently located so our transport team can be dispatched immediately.
The specific date & time the passing occurred. This information is legally required for the death certificate & helps our directors determine the urgency of the transfer from the current location.
Provide the most reliable phone number where a funeral director can reach you within the next few minutes to confirm details and coordinate the next steps.
Indicate your preliminary preference for services so we can begin preparing the correct documentation, especially for time-sensitive logistics like international repatriation.
Why Call Us Immediately
Fast and professional response
Guidance during a difficult moment
Coordination with hospitals and authorities
Respectful and dignified care
Where We Can Assist
We can assist wherever your loved one is located, providing prompt, respectful transportation and care with professionalism and compassion.
We respond quickly and handle removal with care and privacy.
We coordinate directly with staff for a smooth release process.
We work with facility staff to arrange timely and respectful transfer.
We follow hospice protocols and support families with sensitivity.
We manage required procedures and coordinate release.
We handle transfers for out-of-state or international arrangements.
Serving All Faiths & Cultures
We provide respectful funeral services for families of all faiths and cultural traditions. Our team can accommodate religious customs, timing, and specific service requirements, and we coordinate with clergy and community leaders to ensure every detail is handled properly.
Examples include Christian, Catholic, Jewish, Muslim, Hindu, Buddhist, and other cultural traditions.
Frequently asked questions
What should I do when a death occurs?
Call Eastside Funeral Chapel immediately (212)596-6161. We will guide you on the next steps, arrange transportation, and begin the process with you.
How quickly can a funeral be arranged?
Services can often be arranged within a few days, depending on family preferences, documentation, and scheduling needs.
Can you accommodate religious traditions?
Yes. We serve all faiths and coordinate with clergy and community leaders to honor specific customs and requirements.
Do you help with death certificates?
Yes. We handle the filing and guide you on obtaining certified copies for legal and personal needs.
