Immediate Assistance

Available 24/7 in Manhattan, NY

If a death has just occurred, please call us immediately. Our directors are available around the clock to bring your loved one into our care.

Urgent Help?

If your loved one has just passed, please call us immediately. We will arrange transportation and begin assisting you without delay.

What To Do Now

Three Steps to Take Right Now


1

Call Eastside Funeral Chapel

We will coordinate the transportation of your loved one from their current location (hospital, nursing home, or residence) to our facility.

2

Locate Vital Documents

If possible, gather the legal name, Social Security Number, and date of birth for the deceased to begin the necessary filings.


3

Schedule an Arrangement Meeting

We will set a time—either in person at 33 Madison Street or via a secure video call—to discuss the next steps and honors.


Essential Information for Handling Initial Death Notifications

This essential information allows our directors to coordinate with hospitals or local facilities and ensures all legal documentation, including the death certificate, is filed with absolute accuracy. Once submitted, a member of our team will contact you within minutes to guide you through the next steps.

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Your Name & Relationship


Please provide your full legal name and your relationship to the deceased (e.g., spouse, child, executor). This helps us identify the legally responsible party for making arrangements.

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Full Name of the Deceased


Enter the individual’s full legal name exactly as it appears on their government-issued identification to ensure all legal filings and death certificates are accurate.

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Current Location of the Deceased


Please specify the name of the hospital, nursing facility, or the specific home address where your loved one is currently located so our transport team can be dispatched immediately.

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Date & Time of Death


The specific date & time the passing occurred. This information is legally required for the death certificate & helps our directors determine the urgency of the transfer from the current location.

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Your Best Contact Number


Provide the most reliable phone number where a funeral director can reach you within the next few minutes to confirm details and coordinate the next steps.

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Initial Preference (Burial, Cremation, or Repatriation)


Indicate your preliminary preference for services so we can begin preparing the correct documentation, especially for time-sensitive logistics like international repatriation.

Why Call Us Immediately

Fast and professional response

Guidance during a difficult moment

Coordination with hospitals and authorities

Respectful and dignified care

Where We Can Assist

We can assist wherever your loved one is located, providing prompt, respectful transportation and care with professionalism and compassion.

Home

We respond quickly and handle removal with care and privacy.

Hospital

We coordinate directly with staff for a smooth release process.

Nursing Home

We work with facility staff to arrange timely and respectful transfer.

Hospice

We follow hospice protocols and support families with sensitivity.

Medical Examiner’s Office

We manage required procedures and coordinate release.

Airport or Transportation Facility

We handle transfers for out-of-state or international arrangements.

Serving All Faiths & Cultures

We provide respectful funeral services for families of all faiths and cultural traditions. Our team can accommodate religious customs, timing, and specific service requirements, and we coordinate with clergy and community leaders to ensure every detail is handled properly.


Examples include Christian, Catholic, Jewish, Muslim, Hindu, Buddhist, and other cultural traditions.

At Eastside Funeral Chapel, we provide a full range of services to support families at every stage, from immediate assistance to planning, memorial services, and aftercare. Our team is here to guide you with clarity, respect, and attention to every detail.

Our Services Overview


Person holds a red rose beside a polished casket with flowers on top

Funeral Services

Traditional and personalized funeral services including visitation, ceremony, and burial arrangements.

Floral funeral urn surrounded by red and white roses, with mourners blurred in the background

Cremation Services

Simple to full-service cremation options, including memorial services and eco-friendly alternatives.

People gathered at an outdoor memorial beside a flower-covered casket and framed photos at dusk

Memorial Services

Flexible services held with or without burial or cremation, designed to honor a life in a meaningful way.

Four uniformed military officers salute beside a gravesite in a cemetery.

Veteran Services

Honors and benefits coordination for those who served, including military funeral services.

Group of people seated and standing in a room during a memorial service, with flowers and framed photos.

Celebration of Life

A personalized and uplifting gathering focused on memories, stories, and legacy.

Heavy cargo plane landing above a lineup of black and gray SUVs at sunset

Repatriation & Shipping

Domestic and international transportation of human remains with full coordination and documentation support.

People gathered outdoors around a coffin, with a white-robed leader standing at the center.

Cultural & Religious Services

Respectful services tailored to faiths and cultural traditions, coordinated with clergy and community leaders.

Memory display area with casket and floral arrangement in a wood-paneled funeral home showroom

Memorial Products

Caskets, urns, keepsakes, and tribute items carefully selected to honor your loved one.

Service Areas

Eastside Funeral Chapel proudly provides funeral and cremation services to families throughout Manhattan, including the Lower East Side, Chinatown, Two Bridges, Financial District, Upper East Side, Upper West Side, Midtown, Harlem, Lower Manhattan, and all New York City boroughs.

We also offer specialized international and domestic repatriation services and transportation services for the entire New York City metropolitan area.

Frequently asked questions

  • What should I do when a death occurs?

    Call Eastside Funeral Chapel immediately (212)596-6161. We will guide you on the next steps, arrange transportation, and begin the process with you.

  • How quickly can a funeral be arranged?

    Services can often be arranged within a few days, depending on family preferences, documentation, and scheduling needs.

  • Can you accommodate religious traditions?

    Yes. We serve all faiths and coordinate with clergy and community leaders to honor specific customs and requirements.

  • Do you help with death certificates?

    Yes. We handle the filing and guide you on obtaining certified copies for legal and personal needs.